The LaTeX team supports LaTeX, and will deal with
bona fide bug reports. Note that the LaTeX team does
not deal with contributed packages - just the software that
is part of the LaTeX distribution itself: LaTeX and the
“required” packages.
Furthermore, you need to be slightly
careful to produce a bug report that is usable by the team. The steps
are:
Are you still using current LaTeX? Maintenance is only
available for sufficiently up-to-date versions of LaTeX
Has your bug already been reported? Browse the current LaTeX issues
database and the older
LaTeX GNATS
database
to find any earlier instance of your bug. In many cases, the database
will list a work-around.
Prepare a "minimum" file that exhibits the problem.
Ideally, such a file should contain no contributed packages - the
LaTeX team as a whole takes no responsibility for such packages (if
they're supported at all, they're supported by their authors). The
“minimum” file should be self-sufficient: if a member of the team
runs it in a clean directory, on a system with no contributed
packages, it should replicate your problem. See the LaTeX team
guidelines
for more advice.
Run your test file through LaTeX: the bug report should include the .log
file that this process creates.
Edit this page
Old revisions
Log In
Sitemap
Backlinks
RSS feed
Impressum
